How will I recieve my images?
You will receive a delivery email within 24-hours after the end of the shoot. For example, if your shoot was scheduled for 11AM, add one hour for the shooting time & travel, this means your photos will be delivered by 12PM the next day. The email will contain the link to our secure Dropbox account. A password will be provided to you as well to access the files.
Do you photograph every part of the house?
No, usually we do not photograph closets, extra storage rooms and garages unless specifically requested.
My photo shoot was yesterday and I still don't have my pictures! What is going on?
There could be several reasons for this: The images were delivered to your spam folder. Try and search your email for firstname.lastname@example.org, as all of our deliveries come from that address. The email address we have on file is incorrect or out of date. Please confirm with us at time of booking. The invoice has not been cleared of remaining balance.